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Our Team

Dennis R. Carlson III

President/CEO | Director, Client Services


Dennis Carlson is the President & CEO of Bespoke Benefits and oversees the Client Services Department and business development operations for the company.  He began his career in the insurance industry in 2004 working for a large regional commercial insurance agency.  As the Director of Sales & Service, Employee Benefits he directed the creation of a full-service Employee Benefits division for the Sacramento-based agency.  From 2004 to 2008 Dennis made major contributions in developing a substantial client base of small to mid-size businesses for his employer. 

In 2009 Dennis embarked on his own adventure to create Bespoke Benefits Insurance Services.  His mission was, and continues to be, to create a boutique employee benefits consultancy and brokerage that combines a state-of-the-art service platform delivered by experts in technical benefits program analysis with a focus on design.  Creating value for Bespoke's clients through creative cost efficiencies and multi-layered "added value" services, Bespoke is able to help small and mid-sized businesses create a more robust benefits offering while reducing unnecessary costs.

Dennis is a Past President of the Sacramento Association of Health Underwriters and is actively involved in health care reform legislation and implementation both in Washington DC and in Sacramento. 

Dennis can be reached at:
TEL | 530 756 5323
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Karen Penrose

SVP, Employee Benefits

Karen began her employee benefits career in 2007 as a licensed life & health agent with a Sacramento area commercial insurance agency. As an employee benefits consultant, she has developed a loyal client base of small and mid-sized businesses.

Apart from her work with employer groups with Bespoke Benefits, Karen also owns and operates an insurance agency specifically for Medicare-eligible clients and individuals and families.

 

Karen can be reached at:
TEL | 530 756 5323
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Melissa Pipich

Senior Account Manager

Melissa Pipich is the Senior Account Manager for Bespoke Benefits.  Melissa has been managing employee benefits programs for small, mid-sized and large businesses since 2004.  

She is an expert in her field and handles everything from day-to-day client/employee questions to insurance company processing and claims issues.   

In her spare time Melissa enjoys hiking, backpacking, classic cars, watching football, or just relaxing with a good book and a cup of coffee.

 

Melissa can be reached at:
TEL | 530 756 5323
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Helen Ornellas

Executive Benefits Specialist
Independent Agent

 

Helen Ornellas handles 'carve out' benefits for Bespoke's clients' executive staff and key employees. Previously, Helen managed a busy employee benefits and executive benefits department for a large insurance agency. This experience gives Helen a unique understanding of the issues facing business owners, partners, executives and key employees.

Helen works with Bespoke's clients to set up recruiting and retention strategies that go beyond the standard benefits offering.

 

Helen can be reached at:
TEL | 916 804 9888
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Roseanne Velez

Eligibility Specialist

Rosie Velez is an Eligibility Specialist for Bespoke Benefits and handles back office administrative services including eligibility, COBRA processing, claims follow-up, and other day-to-day tasks.

Rosie has been working in the employee benefits industry for the past five years and treats each client like they are her only client.

Rosie can be reached at:
TEL | 530 756 5323
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Find Us

Bespoke Benefits

129 E Street | Suite A3

Davis, California 95616

530-756-5323 (local)

415-323-5570 (SF)

323-380-8709 (LA)

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resources

Health Care Reform Information

Individual Life Insurance

Medicare Plan Options

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